Effective Date: June 17, 2021
- INTRODUCTION. Drain Town Rooter (“us,” “we,” or “Company”) is committed to
respecting the privacy rights of its customers, visitors, and other users of
www.draintownrooter.com (“the Site”). We created this Website Privacy Policy (“Privacy
Policy”) to give you confidence as you visit and use the Site, and to demonstrate our
commitment to fair information practices and the protection of privacy. This Privacy Policy is
only applicable to the Site, and not to any other websites that you may be able to access from the
Site, each of which may have data collection, storage, and use practices and policies that differ
materially from this Privacy Policy. - AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS OF USE. All
activities in which you may engage on the Site are voluntary. You are not required to provide
any personal information to us unless you choose to access features on this Site which require the
information. If you do not agree with the terms of this policy or other terms of use on this Site,
then you should immediately exit this website and discontinue using the Site. By using this Site,
you signify that you agree to the terms of this privacy policy as well as to any terms of use that
we may enact from time to time related to the Site’s use. - INFORMATION COLLECTION PRACTICES
3.1. TYPES OF INFORMATION COLLECTED
3.1.1. TRAFFIC DATA COLLECTED. We automatically track and collect the
following categories of information when you visit our Site: (1) IP addresses; (2) domain servers;
(3) types of computers accessing the Site; and (4) types of web browsers used to access the Site
(collectively “Traffic Data”). Traffic Data is anonymous information that does not personally
identify you but is helpful for marketing purposes or for improving your experience on the Site.
We also use “cookies” to customize content specific to your interests, to ensure that you do not
see the same advertisement repeatedly, and to store your password so you do not have to re-enter
it each time you visit the Site.
3.1.2. PERSONAL INFORMATION COLLECTED. In order for you to
schedule services with us or to access offers we may make available on the Site, we require you
to provide us with certain information that personally identifies you (“Personal Information”).
Personal Information includes the following categories of information: (1) Contact Data (such as
your name, mailing address, and e-mail address); (2) Financial Data (such as your account or
credit card number); and (3) Demographic Data (such as your zip code, age, and income). If you
communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or
forums, or otherwise complete online forms, surveys, or contest entries, any information
provided in such communication may be collected as Personal Information.
3.2. USES OF INFORMATION COLLECTED
3.2.1. COMPANY USE OF INFORMATION. We use Contact Data to send you
information or promotional materials about our company or our products or services, or to
contact you when necessary. We use your Financial Data to verify your qualifications for certain
products or services and to bill you for products and services. We use your Demographic Data to
customize and tailor your experience on the Site, displaying content that we think you might be
interested in and according to your preferences.
3.2.2. SHARING OF PERSONAL INFORMATION. We do not share Personal
Information except as necessary to provide services to you.
3.2.3. USER CHOICE REGARDING COLLECTION, USE, AND
DISTRIBUTION OF PERSONAL INFORMATION. You may choose not to provide us with
any Personal Information. In such an event, you can still access and use much of the Site;
however you will not be able to access and use those portions of the Site that require your
Personal Information. If you do not wish to receive information and promotional material from
us, you may select the appropriate “opt-out” option each time we ask you for Personal
Information.
- CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION. Except as
otherwise provided in this Privacy Policy, we will keep your Personal Information private and
will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court
order or other legal process; (b) protect our rights or property; or (c) enforce our terms of service.
Your Personal Information is stored on secure servers that are not accessible by third parties.
We provide you with the capability to transmit you Personal Information via secured and
encrypted channels if you use a similarly equipped web browser. Please keep in mind, however,
that whenever you give out personal information online there is a risk that third parties may
intercept and use that information. While Drain Town Rooter strives to protect your personal
information and privacy, we cannot guarantee the security of any information you disclose
online. By using this Site, you expressly acknowledge and agree that we do not guarantee the
security of any data provided to or received by us through this Site and that any personal
information, general information, or other data or information received from you through the site
is provided to us at your own risk, which you expressly assume. - AGE REQUIREMENT. You must be at least 18 years old to have our permission to use
this Site. Our policy is that we do not knowingly collect, use or disclose Personally Information
about visitors that are under 18 years of age. - OUTSIDE LINKS. The Site may contain links to other websites. We are not responsible
for the privacy practices or the content of such websites. - UPDATES AND CHANGES TO PRIVACY POLICY. We reserve the right, at any time
and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting
such change, update, or modification on the Site and without any other notice to you. Any such
change, update, or modification will be effective immediately upon posting on the Site. - HOW TO CONTACT US. You can contact us by sending an e-mail to
info@draintownrooter.com or sending a letter to 100 Spectrum Center Dr. Suite 900 Irvine, CA - Please include your contact information and a detailed description of your request or
privacy concern.